Return Eligibility
Returns must be requested within 14 days of purchase.
To be eligible for return, items must be:
- Unworn and unwashed
- With all original tags attached
- Returned in original packaging, in sellable condition
Please note: Shoes must be returned in their original shoe box, which should be placed inside a separate shipping box. Returns will be denied if the shoe box is used as the shipping container.
Processing & Refunds
Once your return is received, exchanges and refunds are processed within 3 business days. You will receive a confirmation email once your return has been inspected and processed.
Refunds are issued to the original form of payment for the purchase price of the merchandise only. Shipping charges are non-refundable.
Final Sale Items
All final sale merchandise and jewelry are final sale and are not eligible for return or exchange.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us as soon as possible so we can assist you.
Return Approval
We reserve the right to deny returns that do not meet the above policy requirements.