Return Policy

If you are not completely satisfied with your online purchase, you can send it back to us for an exchange or refund. 

We ask that you please return within 14 days of purchase. 

To be eligible for a return, your item must be unworn, unwashed and with the price tags attached, in the same condition that you received it. Original packaging must be intact and in sellable condition. When returning shoes, the return will be denied if the shoe box has been used as the shipping box.

Exchanges/refunds are processed within 3 days after we receive the merchandise. You will receive a confirmation when your exchange/refunds are received and processed. 
We will refund the method of payment you used for the original purchase for the purchase price of the merchandise, excluding the shipping cost.

If merchandise is damaged on the way, please contact us by email ASAP

Final sale merchandise and jewelry products are final sale and cannot be returned.

We have the right to deny credits if the merchandise returned does not meet our return policy requirements.

If you have any questions regarding a return/exchange, please phone or email us Monday-Friday between 10am-6pm PST. 

Phone Number: (310) 376-8553


Exchanges (if applicable)
We will replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at

To Initiate a Return: Please email